Staff and Board

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Senior Staff

Rachelle L. Pellissier, MPA
Executive Director
rachellep@crisiscallcenter.org
Anna Duffy
Call Center Director
annad@crisiscallcenter.org
Gene Dobrzynski
Assistant Call Center Director
gened@crisiscallcenter.org
     
     
Taylor Wilson
Operations Director
finance@crisiscallcenter.org
Alexandra Crocket
Systems Data Manager
alexc@crisiscallcenter.org
Ben Felix
Sexual Assault Support Services Coordinator
benf@crisiscallcenter.org

 


Crisis Call Center Board List – 2017

Crisis Call Center’s Board of Directors sets the goals and operating policies of the agency. They are expected to attend monthly board meetings, serve on at least one board committee (Strategic Planning, Personnel & Bylaws, Marketing, Board Recruitment, Special Events and Program Advisory), and make an annual financial contribution to the agency.

Executive Committee Members

 
PRESIDENT
SARAH CHVILICEK
Administrative Faculty 4-H Youth Development Programs
University Nevada Cooperative Extension
chviliceks@unce.unr.edu

PAST PRESIDENT
JENNIFER McCLENDON, Ph.D.
Assistant Professor, School of Social Work
University of Nevada, Reno
jmcclendon@unr.edu

VICE PRESIDENT
ROBIN BROCKELSBY
President, Creative Coverings
robinb@creativecoverings.com

TREASURER
TOM BOLAN
Washoe County Public Defender
Family Court Investigator
tbolan@washoecounty.us

SECRETARY
LILIANA E. WILBERT
Syndromic Surveillance Epidemiologist
State of Nevada
Lwilbert@health.nv.gov

LEGAL COUNSEL
KELLY TESTOLIN
Attorney at Law
Kelly@kellytestolin.com
 
 
Board Members at Large
 
JOYCE ALLEN
Rental Properties Owner
heyjoyce@charter.net

ELAINA D. BILLS
Program Coordinator
Washoe County Social Services
ebills@washoecounty.us

GARY A. CARDINAL
University of Nevada, Reno
gcardinal@unr.edu

WILLIAM “BILL” EVANS, Ph.D.
Professor, College of Education
University of Nevada, Reno
wevans@unr.edu

JAKKI FORD
jakrose7@hotmail.com

DOTTIE HANSEN
dottiehansen@sbcglobal.net

LISA KIM
knollwoodtwo@yahoo.com

EDWARD J. LYNN, MD
Psychiatrist (retired)
ejlshrink@gmail.com

JARED SHOEMAKER
Program Director
Sage Health Services
jshoemaker@sagehealthservices.com

CAITLYN WALLACE
Family Counseling Service
VOCA Program Coordinator
Caitlyn@familycounselingservice.org

JOHN YARYAN
Keller Williams Group One LLC
Yaryan3@gmail.com

 


Board Responsibilities
Crisis Call Center’s Board of Directors is legally and morally responsible for all activities of Crisis Call Center. Board members are responsible for determining agency policy in the following areas: Fundraising/Finance, Human Resources, Strategic Planning, Community Relations, and Organizational Operations.
1. Raising funds and/or ensuring that adequate funds are raised to support the organization’s policies and programs
2. Ensuring financial accountability of the organization
3. Overseeing an ongoing process of budget development, approval and review
4. Managing and maintaining properties or investments the organization possesses
 
Human Resources
Board members have four key responsibilities in this area:
1. Board membership (which includes recruiting new board members, and providing existing board members with opportunities to grow and develop as leaders)
2. Executive Director accountability (which includes hiring, firing and ongoing evaluation of the Executive Director)
3. Personnel policies (which include providing policy guidance about salaries, benefits, and grievance procedures)
4. Volunteer Involvement (which includes setting policy regarding how volunteers should be used; in what areas; and generally how the organization should treat, recognize and celebrate its volunteers)
 
Strategic Planning
Board members have four key responsibilities in this area:
1. Setting and reviewing the organization’s mission/philosophy and goals
2. Planning for the organization’s future, on a long and short range basis
3. Deciding and planning which services/programs the organization provides
4. Evaluating the organization’s programs and operations on a regular basis
 
Community Relations
Board members have four key responsibilities in this area:
1. Ensuring that the organization’s programs and services appropriately address community/client needs
2. Marketing the organization’s services/programs
3. Ongoing public relations, (which includes an awareness that board members are always emissaries of the organization in the community)
4. Cooperative action, (which includes occasions when the organization could/should take part in coalitions, joint fundraising, etc.)
 
Organizational Operations
Board members have four key responsibilities in this area:
1. Ensuring that the organization’s administrative systems are adequate and appropriate
2. Ensuring that the board’s operations are adequate and appropriate
3. Ensuring that the organization and legal structures are adequate and appropriate
4. Ensuring that the organization and its board members meet all applicable legal requirements

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