To provide compassionate assistance to people in crisis through the use of modern
About Crisis Call Center
Over the years, the Center has continued to grow and evolve in response to community needs. The Center has expanded its services to address other crisis situations, such as domestic violence, substance abuse, and child/elder abuse or neglect. We are very proud to say that Crisis Call Center is considered to be one of the longest continuously-operating crisis centers in the country. We are accredited by the American Association of Suicidology, maintain certification through the Substance Abuse Prevention and Treatment Agency, and are a Standard of Excellence Partner with United Way of Northern Nevada and the Sierra.
The Center is governed by a 20-member volunteer Board of Directors, made up of various community members representing human services, law enforcement, education, health care, and the mental health community, as well as the private and corporate sectors. Our board has always included at least one faculty member from the University of Nevada, Reno.
Our operating budget is approximately $1 million (86 percent for direct services; 14 percent for administration and fundraising). Funding sources include individual donations, government, corporate and foundation grants, United Way and fee-for-service contracts.
All services provided by Crisis Call Center are free of charge and available to anyone in any crisis situation. The Center does not practice nor condone discrimination on the basis of race, color, sexual orientation , age, religion, national origin, marital status, military status, political belief, mental or physical handicap, or any other preference or personal characteristic, condition, or status.