About Us – Crisis Call Center

This web site is not intended for use as an emergency service. If you or someone you know is in a life-threatening situation, PLEASE CALL 911 IMMEDIATELY.


People in crisis will be able to find the support they need to become self sufficient.


To provide compassionate assistance to people in crisis through the use of modern technology and advanced communication, and to help them make healthy life choices.

About Crisis Call Center

Crisis Call Center was established as an outreach program of the University of Nevada, Reno in 1966 in response to the high rate of suicide in Nevada. Working with Northern Nevada Adult Mental Health, a plan was created to establish a 24-hour suicide prevention hotline through the Department of Psychology at the University of Nevada, Reno. On March 12, 1966, the Board of Regents approved the plan, calling for a cooperative community effort in the field of suicide prevention. During those early years, the Center was actually nicknamed “The Nevada Life Ring.” In the first few months of operation, the need for this service proved to be so great, it was expanded to include support for persons in any type of crisis. In 1979, the Center again expanded its service by adding an advocacy program for victims of sexual assault. Although Crisis Call Center became an independent not-for-profit agency in 1985, we have maintained a close working relationship with the University of Nevada.

Over the years, the Center has continued to grow and evolve in response to community needs. The Center has expanded its services to address other crisis situations, such as domestic violence, substance abuse, and child/elder abuse or neglect. We are very proud to say that Crisis Call Center is considered to be one of the longest continuously- operating crisis centers in the country. We are accredited by the American Association of Suicidology, maintain certification through the Substance Abuse Prevention and Treatment Agency, and are a Standard of Excellence Partner with United Way of Northern Nevada and the Sierra.

The Center is governed by a 20-member volunteer Board of Directors, made up of various community members representing human services, law enforcement, education, health care, and the mental health community, as well as the private and corporate sectors. Our board has always included at least one faculty member from the University of Nevada, Reno.

Our operating budget is approximately $1 million (86 percent for direct services; 14 percent for administration and fundraising). Funding sources include individual donations, government, corporate and foundation grants, United Way and fee-for- service contracts.

All services provided by Crisis Call Center are free of charge and available to anyone in any crisis situation. The Center does not practice nor condone discrimination on the basis of race, color, sexual orientation , age, religion, national origin, marital status, military status, political belief, mental or physical handicap, or any other preference or personal characteristic, condition, or status.

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